Organisational Diagnostics

Informed strategic decisions start with the right evidence. We design and run custom surveys that reveal what employees and stakeholders believe and experience, so your organisational strategy and transformation plans are built on evidence, not assumptions.

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Organisational Diagnostics

Strategic Decisions

Laetoli supports leaders with data that moves strategy forward. We measure sentiment, behaviour and readiness through bespoke surveys aligned to your context, enabling better organisational strategic planning and execution.

Our survey expertise includes:

  • Culture surveys
  • Employee engagement surveys
  • External stakeholder surveys
  • Employee satisfaction surveys
  • Diversity & Inclusion surveys
  • Employment barrier surveys (to inform Employment Equity Plans)
  • Team effectiveness surveys
  • Optional employee engagement questionnaires for pulse checks between full surveys

Approach

Contact us for a conversation regarding your survey needs.

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Strategic Decisions

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Organisational Diagnostics

Inform Decisions

Without accurate data, organisations risk solving the wrong problems and wasting time, energy and budget.

  • An unclear baseline makes it hard to measure impact and ROI
  • In complex environments, guessing amplifies risk
  • If you don’t know what employees and stakeholders believe, it’s difficult to meet their needs

Our diagnostics give you a reliable baseline for organisational transformation and change, so decisions are confident, timely and evidence-based.

 

What benefits do we bring?

  • Custom-built surveys around your specific needs, context and challenges
  • Engaging methods that build legitimacy across stakeholders
  • Scientifically valid, reliable instruments and rigorous analysis
  • Data-driven decisions you can act on immediately
  • A clear voice for stakeholders and a platform to be heard

Flexible methods to ensure full participation

  • Anonymity and confidentiality guaranteed
  • Hosted securely on our servers
  • Users can complete survey via laptop, desktop or tablet
  • Users can complete survey on smartphone
  • Paper-based options for teams without email or device access
  • Capture quantitative and qualitative data for a complete picture

Not ‘off the shelve”, but engaging survey process

  • Co-design with leaders, subject-matter experts and stakeholders
  • Robust privacy measures to ensure confidentiality and trust
  • Awareness campaigns to lift response rates
  • Design-team support to ensure questions are clear and inclusive
  • Action-oriented feedback with strengths and development priorities
  • Results shared via MS Teams, Zoom, Google Meet or in-person sessions
  • Facilitated feedback sessions to align leaders and teams on next steps
Industrial Development Corporation
Laetoli has been consistently delivering excellent service as per our expectations and agreed ...
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Industrial Development Corporation
Laetoli has been consistently delivering excellent service as per our expectations and agreed timelines. We have noticed a culture change in the organisation during and after the roll out.
Industrial Development Corporation
Taste Holdings
I have always been completely satisfied with their performance. They do an excellent ...
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Taste Holdings
I have always been completely satisfied with their performance. They do an excellent job, are always professional, punctual, and offer the most reasonable and competitive rates
Taste Holdings
University of Pretoria
Laetoli was responsive to our unique context and needs. They met our expectations, including our standards for scientific surveys of this nature....
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University of Pretoria
Laetoli was responsive to our unique context and needs. They met our expectations, including our standards for scientific surveys of this nature. The surveys provided insights into the positive elements of our culture and the changes required to support the successful execution of our strategy
University of Pretoria
National Research Foundation
The design of the culture survey process and instrument was handled in a highly facilitative manner. Leaders, subject matter <span class ="NormalTextRun SCXW79464688...
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National Research Foundation
The design of the culture survey process and instrument was handled in a highly facilitative manner. Leaders, subject matter experts and other key stakeholders were actively involved in the process to account for the divergent views and interests and to promote ownership of our culture journey. There was also a focus on skills transfer to representatives in various business units
National Research Foundation
UNISA
The diverse UNISA stakeholders, from senior academics, administrative and support staff to students who participated<span class ="NormalTextRun SCXW144857214...
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UNISA
The diverse UNISA stakeholders, from senior academics, administrative and support staff to students who participated in small and large-scale stakeholder engagement sessions facilitated by Laetoli, enjoyed their approach. The space created for sharing different views, the level of participation and the energising atmosphere created added value to the stakeholder engagement and strategy review process.
UNISA
Department of Mineral Resources and Energy
The DMRE Project Team received positive feedback from many managers and employees who ...
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Department of Mineral Resources and Energy
The DMRE Project Team received positive feedback from many managers and employees who experienced Laetoli's team's approach to training and facilitation. Some experienced a tangible positive mood shift in parts of the DMRE after the Culture Dialogue and Change Management training for managers.
Department of Mineral Resources and Energy
Transnet SOC
Laetoli demonstrated an ability within a very short space of time to implant themselves into understanding leadership, engagement and cultural environment. They worked closely with our internal subject...
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Transnet SOC
Laetoli demonstrated an ability within a very short space of time to implant themselves into understanding leadership, engagement and cultural environment. They worked closely with our internal subject matter experts. Within strict and tight deadlines, Laetoli was able to develop a survey with high reliability that helped us accurately meet our needs
Transnet SOC
Nedbank
In all the interventions, Laetoli demonstrated a high level of professionalism and integrity. They proved capability and...
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Nedbank
In all the interventions, Laetoli demonstrated a high level of professionalism and integrity. They proved capability and competence by understanding our needs and customising appropriate solutions for our needs. Of particular benefit is that Laetoli works well with internal subject matter experts and stakeholders, in a partnership, to deliver the contracted services. I would recommend Laetoli as a change management and training consultancy
Nedbank
North West University
Mapping the “As Is ” Culture took place through 42 culture dialogue sessions with staff...
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North West University
Mapping the “As Is” Culture took place through 42 culture dialogue sessions with staff and 24 sessions with students. A number of these dialogue sessions were challenging, given the difficult changes that impact academics, operational and support staff, and students. The Laetoli consultants facilitated these difficult conversations professionally
North West University
Auditor General of South Africa
Throughout our engagement, Laetoli consistently fulfilled our requirements with precision and professionalism. Based...
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Auditor General of South Africa
Throughout our engagement, Laetoli consistently fulfilled our requirements with precision and professionalism. Based on our positive collaborative experience, I confidently recommend their services as a trusted provider. 
Auditor General of South Africa
University of Namibia
Furthermore, Laetoli went above and beyond the scope of the contract by providing additional advice...
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University of Namibia
Furthermore, Laetoli went above and beyond the scope of the contract by providing additional advice and support at no additional costs that added value to UNAM’s initiatives
University of Namibia
Transnet SOC
The Laetoli Team worked very well together with internal subject matter experts. They were always supportive, flexible and accommodating in responding to uncertainties, complexities and shifting priorities...
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Transnet SOC
The Laetoli Team worked very well together with internal subject matter experts. They were always supportive, flexible and accommodating in responding to uncertainties, complexities and shifting priorities within Transnet. We are highly impressed by their quality of service, professionalism and ability to deliver and exceed our expectations.
Transnet SOC
Nedbank
Laetoli has been an important role player in ensuring that line managers obtain much...
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Nedbank
Laetoli has been an important role player in ensuring that line managers obtain much required skills on how to manage diversity in the workplace. We have also noticed a culture change in the organisation during and after the roll out of the above workshops.
Nedbank
Nandos
Laetoli provided Nandos with a high-quality product, and it is evident that they are...
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Nandos
Laetoli provided Nandos with a high-quality product, and it is evident that they are experts in this field. The results of this survey will serve as a baseline to measure our progress going forward.
Nandos
University of Venda
Laetoli understands the tertiary sector and is able to effectively engage with a ...
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University of Venda
Laetoli understands the tertiary sector and is able to effectively engage with a variety of stakeholders including Executive Management, members of Council, Academics, Administrative Staff and Students.
University of Venda
Transnet SOC
A notable aspect of Laetoli’s approach was their adaptability. They demonstrated remarkable flexibility, adjusting their methods and focus in response to emerging information and requirements. They went...
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Transnet SOC
A notable aspect of Laetoli’s approach was their adaptability. They demonstrated remarkable flexibility, adjusting their methods and focus in response to emerging information and requirements. They went beyond their contractual obligations, actively facilitating skills transfer and nurturing the development of our internal experts.
Transnet SOC
Vaal University of Technology
I provide my strongest recommendation for Mr. Bongani Hlophe and Laetoli Consulting for organisational restructuring projects, workforce optimisation initiatives, and strategic planning processes. Their combination of analytical excellence, innovative methodology, ...
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Vaal University of Technology
I provide my strongest recommendation for Mr. Bongani Hlophe and Laetoli Consulting for organisational restructuring projects, workforce optimisation initiatives, and strategic planning processes. Their combination of analytical excellence, innovative methodology, and practical implementation focus makes them ideally suited for complex institutional transformation projects.
Vaal University of Technology
University of Namibia
Their engaging and energising approach to meetings, briefings and training sessions resonated well with our internal stakeholders and received positive feedback across all levels of the organisation.
University of Namibia
Their engaging and energising approach to meetings, briefings and training sessions resonated well with our internal stakeholders and received positive feedback across all levels of the organisation.
University of Namibia
MultiChoice
“Laetoli partnered seamlessly with the internal subject matter experts to ensure effective change management. Laetoli’s toolkit is appropriate to the level of change management maturity of the organisation.
MultiChoice
“Laetoli partnered seamlessly with the internal subject matter experts to ensure effective change management. Laetoli’s toolkit is appropriate to the level of change management maturity of the organisation.
MultiChoice